Accounting Client Adisor 100% Remote

About IFI Professionals (Incubator Finance):

IFI Professionals provides managed FinTech services that help small to medium-sized businesses grow their business. We offer outsourced managed services that deliver business insights that empower dynamic and growing companies to overcome challenges related to poor and untimely visibility. Our clients rely on us to lead their organization’s business transformation benefiting from our team’s vast experience and expertise. IFI is a leading FinTech system design, implementation, and integration service organization focused on providing sophisticated accounting, CRM, and analytics solutions across various industries.

“What it Means to Share the IFI Experience as an Employee”

We have gone to great lengths to ensure our employees feel respected, listened to, and have an opportunity to constantly learn new things and grow. In addition, we offer a flexible work schedule, so if you have a special event you want to attend you can leave early. We want you to have a good balance between work and your personal life.

For a third year in a row, we were awarded as being one of the Top 100 Best Employers, Great Place to Work Remotely, and most recently, recognized by Fortune Magazine. In fact, 100% of our employees said IFI Professionals is a great place to work compared to 59% of employees at a typical US-based company.

Responsibilities:

Provide Accounting and Sage Intacct support to clients using your understanding of accounting principles and cloud accounting/finance software.
Learn internal methods for supporting clients by understanding our designs as a way to maintain consistency for the clients you work with.
You’ll work with a portfolio of 10 to 30 customer accounts from a variety of industries that are small to mid-size organizations by assisting customers as they move through the product lifecycle.
Develop and maintain strong working relationships with C-level and other senior executives in your portfolio.
Maintain a deep understanding of our accounting and system solutions. Work with customers by advising them about the most relevant features/functionality for their specific business needs.
Analyze the user engagement data and identify actionable insights or improvements.
Conduct regular check-in calls with the client to ensure things are on track and running smoothly.
You’ll act as the voice of the client and provide internal feedback on ways of better meeting the client’s needs.
Identify any system issues or future risks and work with managers to resolve them quickly.

Requirements & Skills Needed to Be Successful:

Bachelor’s Degree preferably in Accounting.
1-3 years of experience working with accounting/finance software or in an accounting consulting environment.
You have excellent written and verbal communication skills. You make complex ideas understandable and craft requirements that are easy for multiple audiences to consume.
A strong technical and accounting aptitude. Must be willing to constantly learn new things.
You have excellent problem-solving skills, with demonstrated ability to create structure and manage ambiguity.
You have good business sense and can see the big picture. You can see how one event can impact and affect many others.
You have expertise in accounting and project management and have the ability to draw insights for complex and multiple moving parts.
You are excellent at planning and execution.
You’re comfortable operating in a fast-paced entrepreneurial environment.
Excellent attention to details and ability to influence others.

You’ll Love Working Here Because:

The Diverse Culture - We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. We strive to recruit and retain the brightest and best employees as we continue our journey forward.
The People - You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
We Care Deeply - We take time to be present and partner with our team and communities.
We provide state-of-the-art equipment including a stand-up desk, frequent team-building events, and great programs that support our staff while working remotely. By the way, we were working remotely way before it was required, so we have that down too. Our remote employees very much feel they are connected to each other and the organization.
We Strive to Move Upward & Are Forward Thinking - We navigate through ambiguity.
The benefits are great and have been expanded to include a 401k plan, summer hours, Life AD&D, and Short-term and Long-term disability, along with our Core Benefits (medical, dental, vision, HSA). This list is not inclusive.

Please note, we operate within a salary band structure and salary bands are naturally large because they encompass many different positions. Employees are compensated based on their years of experience and skill level. $50,000 - $110,000.

This is a newly created career opportunity and there is room for advancement!

Award News

100% of Our Employees Feel Very Satisfied and Are Proud to Work at IFI Professionals

For a third year in a row, we have been awarded as one of the Top 100 Best Employers and a Great Place to Work. We had 100% participation in the survey and 100% of our employees said IFI Professionals is a great place to work, compared to 59% of employees at a typical US-based company. We strive to move upward and are forward-thinking. We navigate through ambiguity and go the extra mile.

We offer a flexible work schedule; we want to make sure our employees have a healthy balance between work and their personal life. We believe we make better decisions when our workforce reflects the diversity of the communities in which we operate. We have gone to great lengths to ensure our employees feel respected, listened to, and have an opportunity to constantly learn new things and grow within an inclusive environment.

These are direct quotes from our employee’s survey feedback:

Company culture is like no other. I’ve worked in both the public and private sector and this company goes above and beyond. Every employee knows they are valued. Even in the midst of the Covid-19 pandemic, …Read More

They treat you as a person/human being. They reward each individual. They care, bottom line. They do not discriminate.

Love this place, they treat me very well, I love the flexible work environment that provides me with a satisfying career where I am constantly learning, great people to work with and fun place to work. …Read More

The company places trust with its employees to make the right decisions. It cares for the team’s well being and ensures that everyone is comfortable in their role.

The culture is a very close-knit, family type where it’s easy to get to know others.

The company strives to allow for a good work-life balance and frequently holds company events to show their appreciation. We are encouraged to build good relationships with one …Read More

The organization treats the employees with respect and as peers rather than as cogs in a machine. The people that work here all share common goals and values and it’s very easy to get along with and work with …Read More

The way management treats and values their employees is above and beyond what I have seen from other companies.

They are great at focusing on team building, focusing on career path for each employee, great work-life balance, support from team-members and supervisors while also having the freedom to work without …Read More

It puts an emphasis on individual well being and personal priorities. It’s all about culture here. It’s the most important thing to most people these days to make sure they aren’t just sitting at a desk working. …Read More

This company is a team. They are all wonderful people who really make an effort to treat all of us equally and beyond fair. I’ve received a promotion during covid. I’ve received flowers when a close …Read More

This organization actually cares about their employees.

This organization fosters a sense of community and family for their employees. The owners communicate on a weekly basis with all employees to keep us apprised of changes within the organization …Read More