Five Most Important Traits To Look For In An ERP Implementation Company

Five Most Important Traits To Look For In An ERP Implementation Company


This is a transcript of a video created by Natasha Klebba, CPA & Principle at IFI Professionals.

Hi, my name is Natasha Klebba and I am one of the Principals here at IFI. We specialize in ERP implementations. In my opinion, there are five distinct differences that set IFI Professionals apart from other VARs.

Number One: we've been in your shoes. I've personally been on multiple ERP installs on the customer side. I know exactly what you're going through. I've been on various sizes, small or large, some that have taken years to accomplish. I've been through that change in management courses that we had to go through so that we would all effectively implement an ERP. So I personally know what you're going through.

Number Two: we are accountants. I'm a CPA. Our implementers are CPAs or accountants. So, we know what outcome you have to achieve.

Number Three: we want you to be successful. If you're successful, we're happy at the end of the day. I can't tell you how many times, I'll go home and I'll think about your system and are you doing things right in your system? I'm on the phone with people, I'm calling up my team going, "do you know if they're aware of this?" We want you to use the system to its fullest potential.

Number Four: we stay with you after you go live. Just because we put your system up, doesn't mean we're going to walk away. I can tell you that on an ERP implementation that we recently finished, I actually went through and I checked the integration on one of the systems. I wanted to make sure it was working right. I actually found something that the customer changed and I called the customer and I asked why they changed it. With a little education, we got them more streamlined than what they were originally thinking. It was fantastic. We're constantly with you and making sure you're on track.

Number Five: we will continue offering guidance to make sure that you are the most efficient and effective in doing your job.

So, based off of those five reasons, I think that's what sets IFI and our team of implementers, apart. Thank you. And if you have any questions, please feel free to reach out to me, my partners or one of my customers.